Document Type: PDF, 3 pages
Download “Abstract: Why Customers Switch Their Bank or Credit Union”, fresh perspectives to help executives understand the reasons that customers leave their financial institution.
This research reveals the attitudes and motivations of customers, who switch their primary financial institution for another financial institution.
Research conducted June 2018 by CCG Catalyst Research and Insights.
Questions regarding the study and to obtain the full report, Why Customers Switch Their Bank or Credit Union, contact firstname.lastname@example.org