Duration: 1 Hour
On Demand: Now Available
Gain fresh perspectives to understand and implement solutions for attracting new bank customers. The research presented in this webinar, reveals how to deliver on the promise of quick service, and reliable, accurate information to secure a lifelong, profitable relationship between the bank and its customer.
In this session, you will learn:
- best practices for helping prospects become customers
- what technology options work best
- how to assess your current strategic plans
- how to build an omnichannel roadmap
- how to leverage the newest technology in a way that is consistent with your brand and your customers’ expectations
Presenter: Frank Bria, Practice Director & Senior Consultant
Frank Bria has worked with 9 of the top 10 retail banks in the U.S. and 8 of the top 30 globally with over 20 years of experience involving data analysis, loss forecasting, customer experience, marketing analytics, and technology process design. He has published numerous bank studies and is the bestselling author of the book Seven Billion Banks.