Today’s hyperfocus on COVID-19 and the need for social separation is drawing people to digital more than ever. Fortunately, widespread adoption of mobile digital services by financial institutions of all sizes was already in place before the pandemic arrived and has made a huge difference for social distancing. When smaller banks and credit unions get past the outbreak, they will need to focus more on making major improvements.
CCG’s John Macaluso and Scarlett Sieber share their thoughts on why now is the time for community banks and credit unions to think differently and to take bold, calculated risks. Read the full article here as published in Financial Brand.